FAQs (Frequently Asked Questions)

Frequently Asked Questions (FAQ) – GALAXY DIALS

1. How can I place an order on your website?
- Navigate to our website and browse our products.
- Select the items you want and add them to your cart.
- Follow the checkout process to complete your purchase.

2. What payment methods do you accept?
- We accept a variety of payment methods, including COD (Cash On Delivery) credit/debit cards,  and other secure payment options. Details can be found during the checkout process.

3. Is it safe to shop on your website?
- Yes, shopping on our website is safe and secure. We use encryption technology to protect your personal information.

4. How can I track my order?
- Once your order is shipped, you will receive a tracking number and a link to track your order. You can also log in to your account to check the order status.

5. What is your return policy?
- Our return policy allows for returns within a specified period after purchase. Please refer to our "Returns and Exchanges" page for detailed information on the process and eligibility criteria.

6. How can I contact customer support?
- Our customer support team is ready to assist you. You can reach us through royaltimes2506@gmail.com, +92 332 4027057

7. Are your products covered by a warranty?
- Yes, our products come with a manufacturer's warranty. The duration and terms of the warranty may vary by product. Check the product details for specific warranty information.

8. Do you have a physical store where I can see the products in person?
- At the moment, we operate exclusively online. However, we strive to provide detailed product descriptions and images to give you a comprehensive view of our offerings.

9. How do I sign up for your newsletter or stay updated on promotions?
- You can subscribe to our newsletter during the checkout process or by entering your email in the designated subscription area on our website. You will receive updates on promotions, new arrivals, and more.

Feel free to customize these questions and answers to better align with the specifics of your store.